FAQ’s
Scheduling a consult?
We will first reach out for images of your space(s) to determine a quote for service time + supplies. If we feel like we still need to come and see your space(s) in person, we will then schedule a consultation appointment for you, this is $150 (non-refundable), but will go towards your service if you decide to book a session with The Tidy Home.
How much are your services?
When you hire The Tidy Home team for organizing, we now charge per room/project. This price includes the Tidy Home team to service your home, all shopping/ordering and returns. When you are hiring The Tidy Home for styling, we charge $2000/per room for a design board, shopping/ordering of supplies and installation of the room. These rates do not include supplies.
What is included in your pricing?
We now charge per room/project, this includes: our team coming to you to sort, organize, and put a system in place that works for you and your household. We will haul away any donations, recycling, or trash for an additional charge. Items to be taken to the dump will be scheduled for pick up for an additional charge. Please note, assembly of furniture/storage pieces may be subject to a separate fee.
For styling projects, we charge $2000/per room for design boards, shopping/ordering, and installment of the space. We give you three different boards full of items to choose from to make one final board of choices to determine your project. After that we order product, shop for accessory pieces + plan a date to execute the discussed project.
Who does the shopping, the client or The Tidy Home?
We highly recommend letting us do all the shopping for you. Shopping is included in the project rate. If the client insists on doing their own shopping, we will still charge for time it takes us to research products and send product links to the client.
How do you come up with what supplies you will need and use?
The Tidy Home definitely sticks to a certain aesthetic when organizing. We love a clean + simple look that keeps your spaces peaceful and welcoming. However, when we come in for the consultation, we keep the client’s aesthetic in mind and we love to ask questions on what you prefer! After we assess the space, we determine the amount of hours we believe it will take and the amount for supplies. We will send out a job quote to the client and if the cost of hours or supplies is too high for the client, we ask for a budget to know where we can cut back and we ask for the client to do as much pre-work as possible.
How can we hire The Tidy Home?
Right here on our website! Click here to fill out a form on what you have in mind for us to tidy or style for you! You can schedule an in-home consultation for us to come see your spaces, or you can send us pictures for us to estimate cost! Once you are ready to get on our schedule, reach out to us via email or give us a call!
What form of payment does The Tidy Home accept?
The Tidy Home invoices through Quickbooks; we accept credit cards, bank transfer for payment.
What do you do with our donated items?
When a client has items to donate, depending on what the items are we either give to Goodwill Industries or if there are children/teens/women’s clothing we donate to Ten Thirty Five!
What are your Covid guidelines?
We at The Tidy Home are committed to maintaining your safety + our safety. We are a fully vaccinated team + ensure a clean and safe environment in your home/work while we work. We ask for all of us to practice social distancing, and we prefer to have independent space while we are working in your home to cut down on any chances of spreading illness. If you , your family, or anyone you know has or has been exposed to Covid before our arrival, please inform us ASAP, that way we can reschedule you for a date later on. If you have any questions, feel free to reach out.
Topics to Note:
We love what we do! We value our time + your time, and we truly take each project to heart and execute each plan with love + care! Whether you are an existing client or a new client, please note the following:
See current rates (listed above)
We do require contracts for all projects
You must pay full amount of your deposit by the due date of your invoice to keep your scheduled service time. If you do not, we will be in touch to reschedule a time to come back! (Please note, if you do not pay, we will not keep your date of service, as in we will not start discussed project.)
If you book an in-person consultation, you also must pay the invoice for consult on invoice’s due date. If you do not, we will not keep your date of consultation and will be in touch to reschedule!
If you cancel, please note our cancellation policies on your contract.
We also have an amazing administrative assistant that will be the main go-to gal for scheduling + inquiries! She is available by email, text, or call + will take care of you!
Email us if you have any other questions about our services! Call/Text if more convenient!